The massive global outage that plunged Facebook, its Instagram and WhatsApp platforms and many people who rely heavily on these services — including Facebook’s own workforce — into chaos Monday is gradually dissipating.Facebook said late Monday that it’s been working to restore access to its services and is “happy to report they are coming back online now.” The company apologized and thanked its users for bearing with it. But fixing it wasn’t as simple as flipping a proverbial switch. For some users, WhatsApp was working for a time, then not. For others, Instagram was working but not Facebook, and so on.Facebook did not say what might have caused the outage, which began around 11:40 a.m. ET and was still not fixed more than six hours later.“This is epic,” said Doug Madory, director of internet analysis for Kentik Inc, a network monitoring and intelligence company. The last major internet outage, which knocked many of the world’s top websites offline in June, lasted less than an hour. The stricken content-delivery company in that case, Fastly, blamed it on a software bug triggered by a customer who changed a setting.For hours, Facebook’s only public comment was a tweet in which it acknowledged that…
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Facebook, Instagram and WhatsApp slowly returning to normal – cleveland.com
