Meta is ending its partnership with the controversial outsourcing firm responsible for moderating graphic content in East Africa. Insider’s reporting shows its new partner is no better.Jonathan Ernst / ReutersMeta ended its contract with an outsourcing firm, Sama, that moderated graphic content in Africa.One Sama moderator described moderating graphic content as “living in a horror movie.”its replacement, Majorel, is no better. It’s the dirty secret to how your newsfeed stays clean.On Tuesday, Facebook confirmed that it would be ending its contract with Sama, the outsourcing firm responsible for moderating graphic content in East Africa.The news, first reported by Time Magazine, comes on the backs of a lawsuit by a former content moderator employed by Sama in Nairobi, Kenya, alleging severe mental health trauma as a result of their work alongside other labor violations.According to Foxglove Legal, a legal nonprofit that investigates Big Tech companies, $2.2 billion European outsourcing firm Majorel will be taking over the contract. But Foxglove said Majorel is no better than Sama in its treatment of moderators — something also shown by Insider’s reporting from this past summer investigating the abhorrent treatment of Majorel’s content moderators working for TikTok’s parent-company ByteDance in Morocco.It’s a sign of how
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Meta is changing who handles content moderation in East Africa. It isn't changing the dismal …
