Microsoft’s Copilot Is Getting Lapped by 900 Million ChatGPT Downloads

Microsoft Corp. has spent billions of dollars to get people like Tyson Jominy using its Copilot, an artificially intelligent personal assistant designed to make it easier for consumers to navigate the world. But when Copilot pops up on Jominy’s computer screen, it’s typically an accident – the result of a mistaken push of what used to be a control key. He would much rather use ChatGPT on his smartphone, or Grok, which helps him make sense of the rapid-fire stream of posts on X. Jominy, who manages teams working in data and analytics, has used Copilot at work, but he has no interest in using it off the clock. Jominy has a lot of company. While the Copilot smartphone app has been downloaded 79 million times, according to Sensor Tower, ChatGPT, the pioneering chatbot created by Microsoft partner OpenAI, recently surpassed 900 million downloads. Despite spending heavily on artificial intelligence and associated infrastructure over the past couple of years, the world’s largest software maker is struggling to make headway against ChatGPT and a host of other AI assistants. Microsoft shares have surged about 20% so far this year, based largely on Wall Street’s expectations that the company’s AI bet will
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