T-Mobile sued after employee stole nude photos from customer's phone

In a new lawsuit filed Friday, a T-Mobile employee was accused of stealing explicit images from a customer’s phone during a trade-in transaction at one of the company’s retail stores. This incident mirrors at least eight previous lawsuits against T-Mobile, which highlight the company’s failure to safeguard sensitive consumer data, reports NBC News. “For almost a decade, T-Mobile customers across the United States have regularly reported, evidenced by news stories and lawsuits, instances of retail store employees stealing their intimate videos, explicit photos, and bank account [information],” stated the lawsuit, filed in Washington State court. “Nevertheless, T-Mobile has failed to implement any common-sense security hardware or software to protect consumers from their data and privacy being exploited during ordinary transactions at the T-Mobile store,” the documents added. The suit detailed one victim’s experience from last October, when she went to upgrade her iPhone at a T-Mobile store at the Columbia Center Mall in Kennewick, roughly 200 miles southeast of Seattle. During the visit, she entrusted her old device to an employee for a data transfer, during which he allegedly discovered nude images and a video of her having sex with her partner, and sent those files to himself via Snapchat.
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