Zuora Launches AI-Powered Collections to Boost Cash Flow and Strengthen Subscriber …

New product embeds collections into the full subscriber lifecycle, helping finance teams forecast payments, reduce DSO, and protect retention. Zuora, a leading monetization platform, today announced the launch of Zuora Collections . This AI-powered solution  integrates collections into the full customer lifecycle to help subscription businesses manage receivables with greater efficiency and strategic focus. The release aims to modernize a traditionally siloed function by connecting collections with billing and revenue recognition workflows, empowering finance teams to collect faster, forecast more accurately, and improve customer account health. According to Zuora, finance leaders are under increasing pressure to reduce days sales outstanding (DSO), ensure predictable cash flow, and protect subscriber relationships—all while facing macroeconomic volatility. Zuora Collections addresses these needs by offering a centralized collections dashboard, AI-generated risk scores, predictive payment forecasting, and automated workflows triggered by account health and historical behavior. “Companies can’t afford to overlook the strategic advantage cash provides in today’s economic environment,” said Nikki Wong, Vice President, Product Management at Zuora. “Every interaction, including collections, impacts the customer experience and long-term value of the relationship. ”  Key Features Include: AI-Generated Insights: Health scores based on payment history, risk signals, and engagement patterns Forecasting Tools: Predict future cash inflows
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