Air passenger rights advocate wants answers after temporarily restricted from Facebook

A Canadian air passenger rights advocate is speaking out after being temporarily blocked from commenting on his group’s Facebook page. “Being a giant is no excuse for being unfair,” said Gábor Lukács, president of Air Passenger Rights. Lukács is the founder of the non-profit group. He says he regularly comments on the Air Passenger Rights Facebook page, providing information to the traveling public. However, on Nov. 21, Lukács says he was temporarily restricted from making comments on the social media page. “When I was trying to respond to a passenger, I received an error message that my account has been restricted and I’ve been blocked from commenting for a week until Nov. 28,” Lukács told Consumer Matters. “I was shocked. We are very careful to follow all procedures or rules. We don’t allow any kind of abusive content, we are screening comments, we are moderating comments,” he added. Story continues below advertisement The Air Passenger Rights Facebook group has over 266,000 members and while it remained active, Lukács says he couldn’t participate. “They shut me down for seven days without any explanation, any reasons, any appeal process, any review process,” said Lukács. 2:05 Consumer Matters: Protect yourself from Facebook Marketplace
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