UN Tourism launches WhatsApp-based hospitality training courses for tourism professionals globally

UN Tourism launched internationally recognised hospitality training courses delivered entirely through WhatsApp to support tourism professionals, entrepreneurs, and SMEs. The programme, introduced in Spain with 2,000 subsidised places, focuses on business management, customer service, digital marketing, and sustainable tourism practices through mobile-first learning modules. Rahul Bhadana is a digital editor at TravTalk with experience spanning multiple content niches, with a strong focus on travel trade journalism and digital publishing. A graduate of Delhi University, his work covers editorial writing, content strategy and platform-led storytelling, supporting TravTalk’s digital growth and industry engagement. A technology enthusiast, he enjoys films, poetry and exploring new ideas across media and culture.
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