How WhatsApp 'changed' in 2021: New features, updates and more – Times of India

NEW DELHI: The year is about to end and WhatsApp has now released its year-end review of 2021. The year end review consists of the key highlights of how the instant messaging app kept people connected with each other. Here are some of the key highlights of WhatsApp India year-in review for 2021. WhatsApp’s chatbot for Covid and drive vaccination in IndiaIn 2021, Facebook-owned WhatsApp partnered with the state and central administration and also used WhatsApp Business platform to stay connected with citizens to drive vaccinations across the country. During the year 15 different state governments launched dedicated Covid helplines on WhatsApp for a number of Covid related use-cases ranging from access to resources to vaccination appointment bookings. Along with this, the MyGov chatbot on WhatsApp is equipped to manage several different types of requests including vaccine certificate download, appointment bookings and more. Introduced new features to improve user experience and safetyThis year WhatsApp rolled out new privacy features like Disappearing Messages, View Once, and Default Disappearing Mode. The features made sure that users have more control and privacy while connecting with friends and family. Along with this, WhatsApp also launched features like Message level reporting where users can report…
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