Published on: Oct 13, 2025 09:37 am IST Google Cloud CEO Thomas Kurian says AI will empower workers, not replace them, helping boost productivity and create new opportunities in tech. Google Cloud CEO Thomas Kurian has rejected the growing fear that artificial intelligence will wipe out technology jobs, saying instead that the technology will empower workers to achieve more than ever before. Google Cloud CEO Thomas Kurian dismisses job loss fears.(LinkedIn/Thomas Kurian) Speaking in an interview with tech newsletter Big Technology, Kurian said AI should be seen as an enabler, not a replacement. “I think there is definitely a middle ground,” Kurian said, countering widespread predictions of mass automation. He added that AI’s purpose is to enhance human capabilities rather than to replace people outright. Kurian pointed to Google’s Customer Engagement Suite — a range of AI-powered customer service tools launched last year — as a real-world example. According to him, despite early client concerns that AI might lead to job losses, “almost none of our clients have let anyone go.” Expanding capabilities, not cutting staff Kurian explained that when Google rolled out the suite, some companies worried that AI would make their customer service agents redundant. However, the opposite
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