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Happy Diwali and Kali Puja 2020 wishes, images and quotes&nbsp Key Highlights Diwali is celebrated on the Amavasya Tithi of the Kartik month On this day, Shri Rama returned to Ayodhya, his birthplace after 14 years People worship Goddess Lakshmi, the consort of Lord Vishnu on this day The festival that marks the return of Shri Rama to Ayodhya after a hiatus of 14 years is popularly known as Diwali (traditionally referred to as Deepavali -  Deep + Avali) means a 'row of lamps'. In modern times, people hail it as the festival of lights. And the day that Indians eagerly look forward to has arrived. It is time to make colourful rangolis, light lamps, decorate the house, wear new clothes and gorge on delicious sweets and savouries. So, double your joy by extending your heartfelt greetings to your near and dear ones by sharing the Happy Diwali 2020 wishes and quotes with them. Happy Diwali 2020 images, wishes, WhatsApp messages, Status and greetings On the auspicious day of Kali Puja, here's extending my heartfelt greetings and best wishes to you and your loved ones. Here's wishing you a very blissful, joyous, happy and a safe Diwali. This Diwali, may Goddess Lakshmi remove all the negativities from your life. May you be showered with happiness, good health, wealth and goodluck—a very happy Diwali to you and your family. This Diwali, may Maa Lakshmi remove all the troubles from your life. May you be showered with happiness, good health, wealth and bounty.  This Kali Puja, may Maa Kali remove all the negativities from your life. May you be showered with happiness, good health, wealth and goodluck—a very happy Diwali to you and your family. Meri or se aapko Diwali 2020 ki dheron shubh kamnayein. May the auspicious day of Deepavali bring you all the goodness in…

Diwali 2020 is here, and the festivities of the grand Indian festival have begun in full swing. Diwali, also known as Deepawali, is a 5-day festival and people across communities celebrate various festivals on different days. One such festival that is celebrated during the festive week is Choti Diwali, which is also called Naraka Chaturdashi in parts of India. People send Choti Diwali 2020 greetings and wishes on WhatsApp, Facebook, and other social media platforms to wish them luck, health, wealth, and prosperity. It is a nice gesture to send your loved ones a token of love on this auspicious day. This is why we bring you a collection of Choti Diwali wishes, Choti Diwali messages, Choti Diwali images, Choti Diwali greetings, Narak Chaturdashi wishes, Narak Chaturdashi images, Narak Chaturdashi messages, Happy Narak Chaturdashi and Happy Choti Diwali 2020 greetings. Choti Diwali 2020 will be celebrated on November 14, i.e. Saturday this year. It is usually celebrated on the 2nd day of the 5-day festive week of Diwali. However, this year, Choti Diwali and Badi Diwali both fall on the same day. A lot of preparations go into the making of Choti Diwali, or Roop Chaudas or Kali Chaudas. Devotees consider it very auspicious and significant to celebrate Choti Diwali. People buy new clothes, gadgets, they clean and decorate their house, install earthen lamps and fancy lights in the open spaces of house and office premise. People wish Choti Diwali, also fondly called as Roop Chaudas and Bhoot Chaturdashi, via WhatsApp messages and stickers, by setting statuses on Facebook and WhatsApp, sending messages on Messenger, Hike and other social messaging apps. Well, believe it or not, sending SMSes, picture messages is still a huge trend. People send flashy GIFs, greeting cards, and amazing viral videos to their friends, family, relatives, and peers to…

Neeti Goel responded to what she thought was a friend’s message and it set off a chain of events. At 10.30 pm on Tuesday, restaurateur Neeti Goel received a message from a close friend in the language, tone and style that was so familiar because they’d been friends for years. Goel, a partner in a number of restaurants like Keiba, Ostaad, Madras Diaries and Nom Nom, thought nothing of it when the friend requested that Goel send her a code that she had sent her “by mistake.” Within ten minutes of sending the code back, Goel could not access her WhatsApp anymore. Shortly afterwards, her friends started receiving bizarre messages from her. That is when Goel realised her phone was hacked. And within hours, she learnt that at least 20 of her friends, and subsequently, several of their friends too, had suffered the same fate. Goel acted quickly. She emailed WhatsApp to block her account and filed an online complaint with the cyber police. The first chance she got on Wednesday morning, she also reported the incident at the cyber police station in BKC and at the police station in her Chembur neighbourhood. A copy of this complaint is with Mumbai Mirror. The complaint is co-signed by Neeta Agarwal, the first of Goel’s friends to call and ask Goel if she had just asked her to send her a code. “I’ve known Neeti for years and we’re very close, so I thought nothing of it when she asked me to send her this code, even though my husband said it was very strange, and just didn’t add up,” said Agarwal, an entrepreneur and pathologist. Agarwal told Mirror that the person at the other end made it sound so urgent that she felt it may have to do with Goel’s work,…

Zendesk, Inc. announced expanded capabilities to its service-first CRM solutions that help companies provide real-time support across messaging channels on web, social, and mobile. A key enabler of these capabilities is a strategic partnership — among the first of its kind — that expands the current integration with Messenger and empowers companies to immediately engage with customers, share information, and respond to questions across all Facebook messaging services including WhatsApp, Messenger, and Instagram. As customers rapidly shift to messaging as a primary way to communicate with friends, family, and businesses, over 34,000 forward-thinking Zendesk customers have already shown strong demand for Facebook’s messaging channels by adding WhatsApp and/or Messenger to their support offerings. According to insights from research by Zendesk and ESG, companies with the best customer experiences (CX) invest in offering more channels to their customers, with CX-focused organizations showing they are much more likely to have embraced messaging apps (89 percent) and social media (87 percent) than their competitors. Marketing Technology News: eGain Modernizes IVR Engagement with AI, Digital, and Analytics Enhanced Customer Conversations with WhatsApp Messaging “Businesses today need to meet their customers where they want to be met — and that’s increasingly through messaging. More than 175 million people already message a business account on WhatsApp every day to ask questions and get helpful information, and as more conversations shift online during the ongoing pandemic, messaging tools can help businesses of all sizes increase their efficiency and improve customer satisfaction,” said Matt Idema, Chief Operating Officer at WhatsApp. “Through this partnership with Zendesk, we’ll help many more medium-sized businesses get started using messaging to communicate with their customers in a matter of minutes and build new features to make WhatsApp the best way to get business done.” “There are significant shifts in the ways customers are choosing to…

FP TrendingNov 11, 2020 14:22:14 ISTDhanteras or Dhantrayodashi is one of the most significant festivals in the Hindu calendar. It marks the beginning of Diwali and Lord Dhanvantari, who is believed to be the God of Ayurveda, is worshipped on this day. Devotees also worship goddess Lakshmi as well as Lord Kubera. The day has immense importance as it is considered an extremely lucky occasion for buying gold, silverware and new utensils. This year Dhanteras 2020 will be celebrated on 13 November. Every year, the festival is observed on the thirteenth day of Krishna Paksha in the month of Kartik, according to the Hindu lunar calendar. However, with the COVID-19 pandemic raging across the world, the best way to celebrate the occasion with your family and friends is by digitally extending your wishes. This can be done by sending them interesting WhatsApp stickers just for the occasion. Dhanteras will be celebrated on 13 November this year. Image: Pixabay Here is how you can download and send Dhanteras WhatsApp stickers Step 1: Open WhatsApp in your smartphone Step 2: Tap on the personal or group chat where you would like to send the Dhanteras WhatsApp sticker Step 3: Click on the emoji icon in the keyboard Step 4: Select the stickers' section here Step 5: Tap on the ‘+’ symbol Step 6: Choose your ideal sticker pack from a list of several sticker packs in this section In case you do not find any suitable sticker pack in the app, you will need to follow a few more steps. These include: Step 7: Select the option ‘Get More Stickers’ by scrolling down to the end of the list Step 8: Click on the link, it will take you to the Google Play Store Step 9: Search for the Dhanteras WhatsApp Stickers…

In a bid to make the shopping experience easier for customers, WhatsApp Business is introducing the new shopping button. New Delhi Tech WhatsApp Business Facebook Next Video Fans feel proud as Mumbai Indians lifts IPL trophy for fifth time Watch: Delhi's Karol Bagh Market crowded ahead of Diwali EVMs are robust, tamper-proof, SC upheld its integrity more than once: EC

KUALA LUMPUR (Bernama): Police have uncovered a prostitution ring operated by two local men who sought clients among “friends” on WhatsApp following a raid in Bandar Puteri, Puchong on Tuesday (Nov 10). Serdang district police chief ACP Razali Abu Samah said the raid, under "Ops Noda”, was conducted following the arrest of the two men, aged 34 and 50. He said eight women, all foreign nationals between 24 and 36 years old, were arrested in the raid. They comprised four Thais, two Indonesians and two Vietnamese. “All the women are suspected to be involved in prostitution activities and police also confiscated several mobile phones, condoms and bath towels in the raid, ” he said when met at the scene. – Bernama

Trio would extort money from victims by posing as women, send obscene pictures and then blackmail them   |   Jangipur   |   Published 10.11.20, 05:54 AM The Jangipur police in Murshidabad district have arrested three members of a gang allegedly involved in a WhatsApp racket from Rajasthan’s Bharatpur late last week. A local businessman and a bank employee had lodged police complaints on September 29, alleging that they had repetitively been scammed of amounts ranging between Rs 2,000 and Rs 5,000 by a fake WhatsApp profile. Acting on the complaints, a police team led by assistant superintendent of police, Sandip Karra, arrested Shabbir, Rajpal Singh and Chiranjit Singh from Bharatpur in Rajasthan on Friday. The trio were brought on transit remand from Bharatpur and produced at a local court in Jangipur on Monday. They have been sent to police custody for a week. Explaining the gang’s modus operandi, a member of the investigating team said that they used to trap their victims by becoming friends on Facebook. “They used to pose as women and contact the victims via Facebook and then access the their phone number and contact them through WhatsApp. They used to lure the victims by sending obscene images and then blackmail them for extortion. Their phone numbers were associated with fake image of a woman,” the officer said. He mentioned that the extortion amount would range from Rs ,2000 to Rs 5,000 every month. “We tracked the culprits through the bank accounts where the complainants had transferred cash,” the officer added. Jangipur police chief Y. Raghuvamshi on Monday said: “This is a nationwide scam. We have recovered devices with over 570 inappropriate images, 75 videos and 100 phone numbers, all of which were used to blackmail targets. People should be alert and avoid interacting with such unknown numbers.”

Ife OgunfuwaWhatsApp, chatbots and telephone banking rank low among banking platforms used by Nigerians, according to the Augusto & Co Consumer Digital Banking Satisfaction Index report.However, the report, which examined customers’ preferences towards digital banking platforms hosted by 10 selected banks in Nigeria found that mobile banking applications remained the most popular digital banking platform.It stated that the increasing use of mobile banking was also supported by the growing base of mobile phone users.The study found that Internet and USSD banking ranked second and third among the most preferred digital banking platforms among Nigerians.“Mobile banking applications remain the most popular digital banking platform. The increasing use of mobile banking has also been backed by the growing base of mobile phone users, which has grown by a five-year compound annual growth rate of six per cent to 184.4 million as the end of 2019,” the Augusto & Co Consumer report stated.It added, “Approximately 82 per cent of the survey respondents are aware of their respective bank’s mobile banking service while Internet banking recorded a 57 per cent awareness.“While the level of USSD banking awareness of 48 per cent was comparably lower than the aforementioned services, it increased from 45 per cent in the 2019 survey.”Analysts at Agusto & Co stated that because USSD banking uses analogue technology and did not require an Internet connection, it extended banking services to a wider audience, especially low-income earners.This, according to them, has helped the prominence of USSD banking.The study revealed that funds transfer, airtime and data top-up, bills payment and account balance were the most common transactions carried out on digital banking platforms.According to Augusto & Co, approximately 46 per cent of the survey respondents are aware of the existence of digital/neo banks.The report said, “However, given that it’s a new trend in the…

The approval comes two and a half years after WhatsApp launched in beta mode, but was then forced to comply with India’s data localisation requirements. The NPCI (National Payments Corporation of India) has granted approval to Facebook-owned WhatsApp to launch payment services in India. “Starting today, people across India will be able to send money through WhatsApp,” Facebook said in a statement on Thursday (5 November). “This secure payments experience makes transferring money just as easy as sending a message.” In 2018, WhatsApp’s payment services launched as a beta in India, but its full rollout was delayed for two and a half years due to concerns about data storage and sharing. WhatsApp has since made changes to its data infrastructure to meet RBI (Reserve Bank of India) requirements for all data to be held locally. The WhatsApp payments feature has been developed in partnership with the NPCI, using its real-time payment system known as the UPI (Unified Payment Interface). The feature is available in 10 Indian languages. Customers are required to have a bank account and debit card in India to send funds using WhatsApp’s payment service, which sends instructions to banks that initiate the transfer of money between sender and receiver bank accounts via UPI. WhatsApp is currently working with ICICI Bank, HDFC Bank, Axis Bank, the State Bank of India, and Jio Payments Bank to enable the payment service. UPI is supported by more than 160 banks. The NPCI said WhatsApp is allowed to expand its UPI user base in a “graded manner”, starting with a maximum registered user base of 20 million customers. The approval came shortly after the NPCI said it would impose a cap preventing any single third party payment app provider from processing more than 30 percent of all UPI transactions in a month, effective…