Whatsapp

The Competition Commission of India (CCI) told the National Company Law Appellate Tribunal (NCLAT) that Meta's size and integration of its platforms—Facebook, Instagram, Messenger, and WhatsApp place it far ahead of competitors, making WhatsApp the dominant player in India's messaging app market. Appearing for the CCI, Senior Advocate Balbir Singh argued that no other player comes close to WhatsApp in terms of user dependence, network effects, and cross-platform synergy. "WhatsApp's reach and daily engagement levels, reinforced by powerful network effects, ensure that users remain locked into the service," Singh said. He added that even if users install other apps like Telegram and Signal, activity remains concentrated on WhatsApp because switching requires convincing an entire network of contacts to migrate. Singh asserted that this dominance was abused when WhatsApp imposed its 2021 privacy policy on a "take it or leave it" basis. He described the notifications as creating a "manufactured sense of urgency," which left users with little choice but to comply out of fear of losing access to the service. The senior advocate also highlighted that the 2021 policy removed a limited opt-out safeguard that had existed previously, compelling users who had once rejected cross-platform data sharing to accept it.

/PRNewswire/ -- Omnichat, a leading omnichannel AI customer experience platform, recently held its Commerce Leadership Forum 2025 Series consecutively at the Meta Singapore and Meta Malaysia offices. Attendees benefited from enlightening discussions and insights shared by speakers from global social media giant Meta, premium automotive brand Volvo Car Malaysia, English and writing enrichment chain WRITERS AT WORK. The forums served as a premier platform to delve into the transformative impact of AI, data-driven insights, and the WhatsApp Business Platform on the landscape of customer engagement. From left: Stanley Chan (VP of Sales at Omnichat), Alan Chan (Founder & CEO at Omnichat), Patricia Yaw (Director of Marketing Operations and PR at Volvo Car Malaysia), Albert Tiong (Regional Program Manager at Meta), Ang Kai Ning (HR & Finance Director at WRITERS AT WORK) and Vicky Yiu (APAC Strategic Partnership Manager at Meta) There is a fundamental shift in business-to-customer interaction, stating that messaging businesses is a way of life worldwide. This transformation is vividly illustrated by the recent statistics recorded in Meta's 2023 and 2024 earnings: a staggering 1 billion people connect with a business account across Meta's messaging services weekly. Vicky Yiu, APAC Strategic Partnership Manager of Meta highlighted the

By Freny Patel ( September 24, 2025, 00:53 GMT | Insight) -- India's antitrust watchdog on Tuesday defended its five-year ban on WhatsApp sharing user data with Meta Platforms. The ban aims to revive competition, protect consumers from abusive practices and stop Meta's "monstrous presence" from stifling new companies, the Competition Commission of India told the National Company Law Appellate Tribunal.Defending its landmark decision to impose a five-year ban on WhatsApp’s practice of sharing user data with its parent company, Meta Platforms, the Indian antitrust watchdog on Tuesday told the National Company Law Appellate Tribunal that the restriction is necessary to revive competition in the digital market and protect consumers from abusive practices.... Prepare for tomorrow’s regulatory change, today MLex identifies risk to business wherever it emerges, with specialist reporters across the globe providing exclusive news and deep-dive analysis on the proposals, probes, enforcement actions and rulings that matter to your organization and clients, now and in the longer term. Know what others in the room don’t, with features including: Daily newsletters for Antitrust, M&A, Trade, Data Privacy & Security, Technology, AI and more Custom alerts on specific filters including geographies, industries, topics and companies to suit your practice needs Predictive

WASHINGTON - Meta Platforms on Sept 23 said it is introducing a translation feature for its WhatsApp messaging service, aiming to ease cross-language chats among its more than three billion users. The translations will initially be available in six languages on Android devices and 19 languages on iPhones, with more languages to follow. “Message translations were designed to protect the privacy of your chats. That’s why translations occur on your device where WhatsApp cannot see them,” Meta said in a blog. Users can long-press on a message and tap “Translate” to see any message in another language. The feature works for personal and group chats, as well as channel updates. Android users can also enable automatic translation for an entire chat thread, so future messages are translated by default. AFP

By Freny Patel ( September 23, 2025, 00:10 GMT | Insight) -- India's antitrust watchdog is defending its right to investigate WhatsApp and Meta Platforms, arguing that the core issue is not privacy but anticompetitive conduct. The Competition Commission of India argued before the National Company Law Appellate Tribunal on Monday that the tech giants' network effects lock in users and that a previously closed case doesn't prevent a new investigation. In a high-stakes legal battle, the Indian antitrust watchdog defended its right to investigate and prosecute alleged anticompetitive practices by US messaging service WhatsApp and its parent Meta Platforms, arguing that the core issue is not privacy but the abuse of a dominant market position.... Prepare for tomorrow’s regulatory change, today MLex identifies risk to business wherever it emerges, with specialist reporters across the globe providing exclusive news and deep-dive analysis on the proposals, probes, enforcement actions and rulings that matter to your organization and clients, now and in the longer term. Know what others in the room don’t, with features including: Daily newsletters for Antitrust, M&A, Trade, Data Privacy & Security, Technology, AI and more Custom alerts on specific filters including geographies, industries, topics and companies to suit your practice

Meta is turning WhatsApp into more than a chat app. At its business summit in Mumbai this week, the company unveiled a new feature that lets small firms generate QR codes in one tap, allowing customers to pay inside the app with their chosen method. For India’s hundreds of millions of WhatsApp users, the update is more than cosmetic. Until now, QR codes on the platform were mostly for pulling up a chat or catalog. The new tool completes the loop: customers can browse a business’s catalog, ask questions, and then pay without leaving the conversation. “Small businesses can now share their QR code easily and accept payments right in WhatsApp,” Meta said at the summit. Years in the Making Payments on WhatsApp in India have been a slow build, shaped as much by regulators as by technology. The service first launched as a pilot in 2018 but was capped at a tiny user base for years while the Reserve Bank of India and the National Payments Corporation of India (NPCI) pressed Meta on data-localization and compliance. The company cleared those hurdles gradually. A 20 million user cap came in 2020, doubled a year later, raised to 100 million in

The feature is currently limited to beta testers What's the story WhatsApp has released a new beta update for iOS, version 25.26.10.71, through the TestFlight program. The update introduces a new feature called "Ask Meta AI," which allows users to ask questions about their messages using Meta's artificial intelligence (AI). The capability is currently being rolled out to select beta testers and will be available to more users in the coming weeks. New option in menu for incoming messages The "Ask Meta AI" feature adds an option directly to the menu for incoming messages. This provides a shortcut to interact with Meta AI without having to forward the message manually. The selected message appears in a new chat window as a quoted reference rather than being sent automatically, providing a more streamlined way of engaging directly from conversations. Chatbot can't see message content until user chooses to share The "Ask Meta AI" feature gives users full control over their interaction with the AI. The chatbot can't see the message content until the user actively chooses to add context and send it. This ensures that the feature remains entirely optional, giving users the freedom to decide if and when they want

Navratri 2025 wishes: The festival of Shardiya Navratri is here again. The festival brings joy, devotion, and bright colors across the country. This year, Navratri begins on September 22, 2025 and will end on October 2, 2025. The last day marks grand celebration of Vijayadashami, also known as Dussehra. Navratri is one of the most important festivals in Hindu tradition. It is dedicated to Goddess Durga. She is worshipped in her nine different forms. The festival is celebrated for nine nights. And, each night is full of music, dance, rituals, and prayers. Advertisement Families decorate their homes, light diyas, and offer prayers to seek the blessings of the goddess. Although Navratri is celebrated in many parts of India, each region has its own unique and typical way of honoring the goddess. In Gujarat, people dress in colorful outfits and dance Garba and Dandiya late into the night. In West Bengal, Navratri is closely linked with Durga Puja. This is marked by grand pandals, cultural shows, and processions. In the north, devotees observe fasts and read stories of the goddess. And, in the south, families create beautiful displays of dolls called Golu. Navratri is not just about rituals. It is about

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Hi Credit, an online loan company, has been sending unsolicited messages to Nigerians and invading their privacy. Tunde Azeez, a Lagos resident, told FIJ that he received a WhatsApp message from Hi Credit on Saturday morning, despite never Google searching its name at any point or attempting to obtain a loan. According to Azeez, this is the first time he would get such a message, although in the past week, he had received calls from two different companies asking him to take a loan from them. Hi Credit Loan’s App Store review In the message Hi Credit Loan sent to Azeez, it addressed him as a Very Important Customer (VIP) with a high loan offer and loan interest. READ ALSO: BY FIRE BY FORCE: EaseMoni, OKash, Others Keep Nigerians on Edge While Govt Agencies Stay Silent FIJ attempted to chat with the WhatsApp account that sent a message to Azeez but found that it had been disabled. FIJ called the number, but its owner did not answer the calls. The message from Hi Credit Loan FIJ called Hi Credit Loan via its official phone number. When FIJ asked why Azeez had received an unsolicited message from them, the representative said