CDMA Telangana Launches WhatsApp Channel For Property Tax

The chatbot is currently available in English and Telugu, with CDMA working to add Urdu as an additional language soon. 1592383871_htvOq3_732181_636338_432256_418973_whatsapp.jpg The Commissioner and Director of Municipal Administration (CDMA), Telangana has launched a dedicated WhatsApp channel, to ease the process of tax payment for citizens across the region. This service will be free-to-use and will also function as a source for up-to-date information about tax dues.People can simply send a ‘Hi’ to CDMA, Telangana’s official WhatsApp account on +91 90002 53342, to easily access these services and pay their taxes conveniently via a debit card, credit card or internet banking. The chatbot is currently available in English and Telugu, with CDMA working to add Urdu as an additional language soon.The ‘CDMA, Telangana Property Tax Module’ is an automated ‘chatbot’ service which has allowed citizens to substitute visits to the Municipal office, enabling contactless transactions during the ongoing Covid-19 pandemic. The WhatsApp-based service is also expected to significantly boost Tax collections.Commenting on the initiative, Shri KT Rama Rao, Minister of Municipal Administration and Urban Development, Telangana, said, “Telangana is one of the fastest urbanizing states. With close to 20 lakh property tax assessments across urban local bodies, our citizens are still…
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