Embattled flooring store still posting on Facebook, even touted #customerserviceweek

CORNELIUS, N.C. — Chris Cawley and his wife wanted to replace the floor in their Cornelius home.They say they hired Flowers Flooring in June and that the store was supposed to finish the job by the end of August, but that no one showed.“We thought they were, we’re supporting a local business,” Cawley told Action 9′s Jason Stoogenke.Cawley says he called, texted, and went by the showroom, but nothing. “It’s really mind-boggling,” he said. “We feel taken aback and kind of used.”PREVIOUS COVERAGE:Lake Norman flooring store appears closed, multiple customers worry they’re out thousandsNonprofit, more customers upset with Lake Norman flooring store that closed suddenlyMore customers come forward after Lake Norman flooring store suddenly closesIn the meantime, Flowers has continued to post on Facebook, even this week. At one point, it even touted #CustomerServiceWeek, which sparked this comment: “Great customer service begins with not taking the customer’s money and not providing a product!”Twenty-eight customers have reached out to Stoogenke about the business. Add up how much money they say they’re out, and it comes to $242,030. But that’s nothing compared to the number of complaints the state Attorney General’s office says it received: more than 75.“I would think they should
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