Instagram's Pivot From Full-Screen Is a Lesson in Effective Leadership – Business Insider

After backlash from the Kardashians and Jenners, Instagram said it’d reverse a few planned updates. It said it would phase out a test version of a revamped app with a full-screen feed. CEO consultants and social-media engineers said the pivot is a lesson in leadership. Loading Something is loading. Instagram had planned big changes, including a full-screen version of the app — but the rollout didn’t go as expected, and the company backtracked.On Thursday, following backlash from celebrities, users, and influencers such as Kim Kardashian and Kylie Jenner, Adam Mosseri, the head of Instagram, told Casey Newton’s Platformer newsletter that Instagram would phase out a test version of the revamped app within a week or two.”I’m glad we took a risk — if we’re not failing every once in a while, we’re not thinking big enough or bold enough,” Mosseri said. “But we definitely need to take a big step back and regroup.”CEO consultants and social-media engineers told Insider that Instagram’s pivot is a lesson in effective leadership. They said that owning a mistake and incorporating feedback shows that a company’s C-suite is responsive and in touch with its customers. Indeed, a well-executed U-turn can determine whether a company remains…
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