WhatsApp to end support for Microsoft’s AI chatbot Copilot on January 15

Synopsis Microsoft will remove Copilot from WhatsApp on January 15 because of new platform rules banning general-purpose AI chatbots. Users must switch to Copilot’s apps or web version, with chat history not transferable. WhatsApp will still allow business-focused bots, aiming to keep the platform centred on commercial messaging rather than broad AI services. Agencies Microsoft has announced that its AI assistant Copilot will stop functioning on WhatsApp after January 15. Once that date passes, anyone who wants to keep using Copilot will need to move to Microsoft’s dedicated Copilot apps or access the chatbot through the web. The shift is due to a policy update WhatsApp introduced last month. Explaining the reason, the company said in a blog post: “This change is due to recent updates to WhatsApp’s platform policies removing all LLM chatbots from the platform effective January 15th, and as a result, Copilot will be discontinued. We’re working to ensure a smooth transition for users and enable their continued Copilot access on mobile, web, and PC.” The updated platform policies were announced last month. The new policy introduced a dedicated section addressing “AI providers.” Under this change, any organisation offering a general-use AI assistant can no longer host
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