WhatsApp to offer in-app help service | Deccan Herald

DH Web Desk, Jan 20 2022, 01:40 istupdated: Jan 20 2022, 01:54 istWith more than two billion active users, WhatsApp is the most popular messenger app in the world. However, the revised user privacy announced in early 2021 dealt a blow to its popularity.As per the new terms and conditions of the service, app users had to mandatorily share the message details including financial details exchanged between the former and business owner. It went to give an ultimatum and asked users to either accept terms or just uninstall the device after May 15. It faced a lot of flak for being tone-deaf on not understanding the consumer’s privacy concerns.Later, WhatsApp pushed the deadline indefinitely. But, it did say, the company will continue to try to pursue people to accept the terms and make them understand on why it is asking to share the details exchange between them and the business owners. Also, it re-stated that the messages, texts, and multi-media content exchanged between any two private individuals will remain protected with end-to-end encrypted channels and neither government agencies nor WhatsApp can ever be able to track it.While several people left WhatsApp for Signal and Telegram, others are still in two…
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