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Gadgets Now Bureau15 Nov, 2020, 10:00AM ISTFacebookTwitterLinkedin187 things WhatsApp wants you to know while using PaymentsWhatsApp Payments has been publicly rolled out in India and you will be able to send money from inside the WhatsApp app using UPI. It is similar to any other UPI payments app in India backed by the National Payments Corporation of India (NPCI). To send money on WhatsApp in India, you need to have a bank account and debit card in India. You can send money on WhatsApp to anyone using a UPI supported app. Having said that there are certain things WhatsApp wants you to know to avoid scams using WhatsApp Payments. 28WhatsApp will never call or message to help you activate PaymentsWhatsApp will never ask for payments-related or banking information from you to set up Payments on your WhatsApp number. The entire process is easy and something you will have to do on your own. Don’t believe any call or message that claims to help you set up WhatsApp Payments on your mobile number, it’s a scam. 38​WhatsApp Payments has no official customer care number; don’t fall for customer service scamsDon’t search for customer care number of WhatsApp Payments on Google. There are no official customer care numbers for WhatsApp Payments. If you come across any customer care number of WhatsApp, know that it’s a fraud caller. In case, if you have any issue with Payments, reach out to your bank immediately. 48​Taping on ‘Pay’ button deducts money from your bank accountIf you get any Payments request on WhatsApp, know that the moment you tap on ‘Tap’ you are approving the transaction and money will be deducted from your bank account. So, be careful before accepting Payments requests. 58​Never share your card details, OTP or UPI pin with anyone over WhatsApp for…

Key IVR is proud to announce that they’ve extended their popular Click-to-Pay and Outbound Messaging services to send messages to customers using WhatsApp, one of the most widespread messaging services in the world. With over 2 billion users, this mobile and browser-based application prides itself in being completely free to its regular daily users and exempt of any interrupting advertisements. As a primary messaging service to many consumers around the world, they are confident that this will increase the visibility of messaging campaigns for their clients and future business alike. Key IVR implemented WhatsApp to their messaging channels as a way of reducing the cost of sending larger text messages. At present, any SMS over 160 characters will charge for two text messages rather than one, increasing the cost of any descriptive campaign. WhatsApp diminishes this, by only sending one message and accommodating for the ability to send picture messages. How Does it Work? Outbound messaging campaigns sent via SMS will automatically detect if the recipient has a linked WhatsApp account, sending them a message within the app. This potentially increases the exposure for the campaign, reaching customers using the WhatsApp mobile app, or WhatsApp Web on a desktop or laptop PC. Great for Zero Mobile Signal Areas Additionally, as WhatsApp uses a data connection, a user's campaigns can reach recipients when they don’t have an active mobile network connection, but are connected to the internet. For example, when they’re abroad and away from their local mobile network, connected to a Wi-Fi hotspot or in a poor mobile signal area. This is perfect for any organisation wanting to engage further with their audience, whilst not being constricted to email or print marketing. Higher Payment Conversion This added functionality will be a welcome addition to clients of the Key IVR Click-to-Pay…

Happy Diwali and Kali Puja 2020 wishes, images and quotes&nbsp Key Highlights Diwali is celebrated on the Amavasya Tithi of the Kartik month On this day, Shri Rama returned to Ayodhya, his birthplace after 14 years People worship Goddess Lakshmi, the consort of Lord Vishnu on this day The festival that marks the return of Shri Rama to Ayodhya after a hiatus of 14 years is popularly known as Diwali (traditionally referred to as Deepavali -  Deep + Avali) means a 'row of lamps'. In modern times, people hail it as the festival of lights. And the day that Indians eagerly look forward to has arrived. It is time to make colourful rangolis, light lamps, decorate the house, wear new clothes and gorge on delicious sweets and savouries. So, double your joy by extending your heartfelt greetings to your near and dear ones by sharing the Happy Diwali 2020 wishes and quotes with them. Happy Diwali 2020 images, wishes, WhatsApp messages, Status and greetings On the auspicious day of Kali Puja, here's extending my heartfelt greetings and best wishes to you and your loved ones. Here's wishing you a very blissful, joyous, happy and a safe Diwali. This Diwali, may Goddess Lakshmi remove all the negativities from your life. May you be showered with happiness, good health, wealth and goodluck—a very happy Diwali to you and your family. This Diwali, may Maa Lakshmi remove all the troubles from your life. May you be showered with happiness, good health, wealth and bounty.  This Kali Puja, may Maa Kali remove all the negativities from your life. May you be showered with happiness, good health, wealth and goodluck—a very happy Diwali to you and your family. Meri or se aapko Diwali 2020 ki dheron shubh kamnayein. May the auspicious day of Deepavali bring you all the goodness in…

Diwali 2020 is here, and the festivities of the grand Indian festival have begun in full swing. Diwali, also known as Deepawali, is a 5-day festival and people across communities celebrate various festivals on different days. One such festival that is celebrated during the festive week is Choti Diwali, which is also called Naraka Chaturdashi in parts of India. People send Choti Diwali 2020 greetings and wishes on WhatsApp, Facebook, and other social media platforms to wish them luck, health, wealth, and prosperity. It is a nice gesture to send your loved ones a token of love on this auspicious day. This is why we bring you a collection of Choti Diwali wishes, Choti Diwali messages, Choti Diwali images, Choti Diwali greetings, Narak Chaturdashi wishes, Narak Chaturdashi images, Narak Chaturdashi messages, Happy Narak Chaturdashi and Happy Choti Diwali 2020 greetings. Choti Diwali 2020 will be celebrated on November 14, i.e. Saturday this year. It is usually celebrated on the 2nd day of the 5-day festive week of Diwali. However, this year, Choti Diwali and Badi Diwali both fall on the same day. A lot of preparations go into the making of Choti Diwali, or Roop Chaudas or Kali Chaudas. Devotees consider it very auspicious and significant to celebrate Choti Diwali. People buy new clothes, gadgets, they clean and decorate their house, install earthen lamps and fancy lights in the open spaces of house and office premise. People wish Choti Diwali, also fondly called as Roop Chaudas and Bhoot Chaturdashi, via WhatsApp messages and stickers, by setting statuses on Facebook and WhatsApp, sending messages on Messenger, Hike and other social messaging apps. Well, believe it or not, sending SMSes, picture messages is still a huge trend. People send flashy GIFs, greeting cards, and amazing viral videos to their friends, family, relatives, and peers to…

Neeti Goel responded to what she thought was a friend’s message and it set off a chain of events. At 10.30 pm on Tuesday, restaurateur Neeti Goel received a message from a close friend in the language, tone and style that was so familiar because they’d been friends for years. Goel, a partner in a number of restaurants like Keiba, Ostaad, Madras Diaries and Nom Nom, thought nothing of it when the friend requested that Goel send her a code that she had sent her “by mistake.” Within ten minutes of sending the code back, Goel could not access her WhatsApp anymore. Shortly afterwards, her friends started receiving bizarre messages from her. That is when Goel realised her phone was hacked. And within hours, she learnt that at least 20 of her friends, and subsequently, several of their friends too, had suffered the same fate. Goel acted quickly. She emailed WhatsApp to block her account and filed an online complaint with the cyber police. The first chance she got on Wednesday morning, she also reported the incident at the cyber police station in BKC and at the police station in her Chembur neighbourhood. A copy of this complaint is with Mumbai Mirror. The complaint is co-signed by Neeta Agarwal, the first of Goel’s friends to call and ask Goel if she had just asked her to send her a code. “I’ve known Neeti for years and we’re very close, so I thought nothing of it when she asked me to send her this code, even though my husband said it was very strange, and just didn’t add up,” said Agarwal, an entrepreneur and pathologist. Agarwal told Mirror that the person at the other end made it sound so urgent that she felt it may have to do with Goel’s work,…

Zendesk, Inc. announced expanded capabilities to its service-first CRM solutions that help companies provide real-time support across messaging channels on web, social, and mobile. A key enabler of these capabilities is a strategic partnership — among the first of its kind — that expands the current integration with Messenger and empowers companies to immediately engage with customers, share information, and respond to questions across all Facebook messaging services including WhatsApp, Messenger, and Instagram. As customers rapidly shift to messaging as a primary way to communicate with friends, family, and businesses, over 34,000 forward-thinking Zendesk customers have already shown strong demand for Facebook’s messaging channels by adding WhatsApp and/or Messenger to their support offerings. According to insights from research by Zendesk and ESG, companies with the best customer experiences (CX) invest in offering more channels to their customers, with CX-focused organizations showing they are much more likely to have embraced messaging apps (89 percent) and social media (87 percent) than their competitors. Marketing Technology News: eGain Modernizes IVR Engagement with AI, Digital, and Analytics Enhanced Customer Conversations with WhatsApp Messaging “Businesses today need to meet their customers where they want to be met — and that’s increasingly through messaging. More than 175 million people already message a business account on WhatsApp every day to ask questions and get helpful information, and as more conversations shift online during the ongoing pandemic, messaging tools can help businesses of all sizes increase their efficiency and improve customer satisfaction,” said Matt Idema, Chief Operating Officer at WhatsApp. “Through this partnership with Zendesk, we’ll help many more medium-sized businesses get started using messaging to communicate with their customers in a matter of minutes and build new features to make WhatsApp the best way to get business done.” “There are significant shifts in the ways customers are choosing to…

FP TrendingNov 11, 2020 14:22:14 ISTDhanteras or Dhantrayodashi is one of the most significant festivals in the Hindu calendar. It marks the beginning of Diwali and Lord Dhanvantari, who is believed to be the God of Ayurveda, is worshipped on this day. Devotees also worship goddess Lakshmi as well as Lord Kubera. The day has immense importance as it is considered an extremely lucky occasion for buying gold, silverware and new utensils. This year Dhanteras 2020 will be celebrated on 13 November. Every year, the festival is observed on the thirteenth day of Krishna Paksha in the month of Kartik, according to the Hindu lunar calendar. However, with the COVID-19 pandemic raging across the world, the best way to celebrate the occasion with your family and friends is by digitally extending your wishes. This can be done by sending them interesting WhatsApp stickers just for the occasion. Dhanteras will be celebrated on 13 November this year. Image: Pixabay Here is how you can download and send Dhanteras WhatsApp stickers Step 1: Open WhatsApp in your smartphone Step 2: Tap on the personal or group chat where you would like to send the Dhanteras WhatsApp sticker Step 3: Click on the emoji icon in the keyboard Step 4: Select the stickers' section here Step 5: Tap on the ‘+’ symbol Step 6: Choose your ideal sticker pack from a list of several sticker packs in this section In case you do not find any suitable sticker pack in the app, you will need to follow a few more steps. These include: Step 7: Select the option ‘Get More Stickers’ by scrolling down to the end of the list Step 8: Click on the link, it will take you to the Google Play Store Step 9: Search for the Dhanteras WhatsApp Stickers…

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KUALA LUMPUR (Bernama): Police have uncovered a prostitution ring operated by two local men who sought clients among “friends” on WhatsApp following a raid in Bandar Puteri, Puchong on Tuesday (Nov 10). Serdang district police chief ACP Razali Abu Samah said the raid, under "Ops Noda”, was conducted following the arrest of the two men, aged 34 and 50. He said eight women, all foreign nationals between 24 and 36 years old, were arrested in the raid. They comprised four Thais, two Indonesians and two Vietnamese. “All the women are suspected to be involved in prostitution activities and police also confiscated several mobile phones, condoms and bath towels in the raid, ” he said when met at the scene. – Bernama

Trio would extort money from victims by posing as women, send obscene pictures and then blackmail them   |   Jangipur   |   Published 10.11.20, 05:54 AM The Jangipur police in Murshidabad district have arrested three members of a gang allegedly involved in a WhatsApp racket from Rajasthan’s Bharatpur late last week. A local businessman and a bank employee had lodged police complaints on September 29, alleging that they had repetitively been scammed of amounts ranging between Rs 2,000 and Rs 5,000 by a fake WhatsApp profile. Acting on the complaints, a police team led by assistant superintendent of police, Sandip Karra, arrested Shabbir, Rajpal Singh and Chiranjit Singh from Bharatpur in Rajasthan on Friday. The trio were brought on transit remand from Bharatpur and produced at a local court in Jangipur on Monday. They have been sent to police custody for a week. Explaining the gang’s modus operandi, a member of the investigating team said that they used to trap their victims by becoming friends on Facebook. “They used to pose as women and contact the victims via Facebook and then access the their phone number and contact them through WhatsApp. They used to lure the victims by sending obscene images and then blackmail them for extortion. Their phone numbers were associated with fake image of a woman,” the officer said. He mentioned that the extortion amount would range from Rs ,2000 to Rs 5,000 every month. “We tracked the culprits through the bank accounts where the complainants had transferred cash,” the officer added. Jangipur police chief Y. Raghuvamshi on Monday said: “This is a nationwide scam. We have recovered devices with over 570 inappropriate images, 75 videos and 100 phone numbers, all of which were used to blackmail targets. People should be alert and avoid interacting with such unknown numbers.”